The term “underperformance” covers a myriad of workplace sins. In the classic sense, it means that someone has low productivity and doesn’t hit their targets, can’t satisfy customers or makes too many mistakes. But underperformance... Continue reading
This post originally appeared on Forbes. Are your employees needing more personal attention and accommodations at work than they used to? As we transition out of the pandemic, many leaders are finding it very challenging... Continue reading
This article originally appeared on hbr.org. Almost every leader has been in the uncomfortable position of managing someone who thinks their performance is terrific when it’s actually just adequate, or worse. In fact, in my... Continue reading
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