It’s not easy to share responsibility. Getting a given job or project done well depends on having both appropriate structural underpinnings and the right combination of people, with the right meshing of values, commitments, personal... Continue reading
How can you keep yourself from getting hooked by employee drama -- especially if you’re a hero type who naturally likes riding to the rescue? It’s particularly difficult if dealing with an urgent or incendiary... Continue reading
When texting was first adopted in the workplace, it was used primarily for emergencies, such as resolving critical customer problems, rescheduling crucial meetings, dealing with service interruptions, or issuing vital, staff-wide notifications. Now texting is... Continue reading
As a Connected Leader, you’re usually open to hearing whatever your team members have to say. You know them well and you’re skillful about encouraging them to speak. The challenge is to be able to... Continue reading
Most organizations want to convey a particular image to the public, whether it signifies quality, or professionalism, or innovation. And when organizations put thought, care, and resources into crafting their image, they want it to... Continue reading
Senior executives usually work at having strong relationships with their team members -- but surprisingly often, they don’t focus as strongly on their relationship with their team as a whole. What’s even more curious is... Continue reading
So many organizations have cut back their staff levels, their benefits, perks, politesse during the last couple of years. As some aspects of business pick up, some employers are starting to give small wage increases,... Continue reading
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