Tag: employee relations
In HBR: The Problem with Using “I Statements” at Work
This article originally appeared on hbr.org. It has become common advice for businesspeople to use “I statements” — such as, “I feel frustrated that you missed the budget deadline twice” — as a way to... Continue reading
In HBR: How to Retain and Engage Your B Players
This article originally appeared on hbr.org. We’ve heard for decades that we should only hire A players, and should even try to cut non-A players from our teams. But not only do the criteria for being... Continue reading
How to Get Your New Boss Up to Speed for Mutual Success
When a new leader comes into your organization, many aspects of the relationship are effectively outside your control. You may have little-to-no input into specifying job requirements, screening for style or experience, or figuring out... Continue reading
In Entrepreneur: 4 Mistakes to Avoid When You Have to Deliver Bad News
This article originally appeared on Entrepreneur.com. One of the most important jobs of leaders is to tell people what’s going on, even when the news is bad. Leaders must be able to address everything from... Continue reading
How to Support Employees When They Need Help
“Am I feeling too much empathy for my staff’s problems?” a client asked me the other day. Coincidentally, another client had asked a similar question just a day earlier. Both clients worried that they were... Continue reading
In HBR: How to Tell Your Team That Organizational Change Is Coming
This article originally appeared on hbr.org. From time to time, every leader has to deliver news that is hard for employees to hear. Even when businesses are doing well, organizational and structural change is to be... Continue reading
How to Handle Colleagues Who Respond to the Leader and Ignore You
Have you ever worked with someone who seemed like a heat-seeking missile when it came to power, authority, and status? Whether they’re frontline service reps or senior vice presidents, these individuals turn toward their bosses... Continue reading
Want to Be More Effective? Make More Teams of Two
Unless you’re the sole decision-maker, you need employee support for your decisions. Even leaders must rely on networks and coalitions, along with informal ways to collaborate, coordinate, and share. Yet at the same time, at... Continue reading