The greeter at the door greets you. The barista hands you your drink. The host shows you to your table. The cashier takes your money. The usher takes your ticket and tells you where to... Continue reading
I attended a conference recently that focused on embracing change to ensure sustainability in at-risk organizations. The sessions were substantive, relevant, and thought provoking. I took in two presentations back to back, both delivered by... Continue reading
Randy Newman pointed it out: The producers of this year’s Academy Awards show instructed the presenters and nominees about the behavior necessary to ensure a “good television” experience for the viewers, but once the award... Continue reading
Want help coping with conflict?
Download your free Field Guide to help you identify and resolve interpersonal conflicts. You’ll also get Liz’s monthly Workplace Wisdom emails from which you can unsubscribe at any time.
