Tag: expectations
Seven Helpful Ways to Think About Firing a Difficult Team Member
Even in today’s tight labor market, it is sometimes very clear that an employee is on the way to losing their job unless they significantly change their behavior. When this happens, it’s especially important for... Continue reading
Help Your Boss Manage Your One-on-One Meetings If They Don’t Know What to Do
It’s reasonable to think that C-suite leaders would be well-practiced at conducting effective check-in meetings with their team members. But if that’s your assumption, you might be wrong. During a recent coaching session, a client... Continue reading
From Urgent Care to Important Care: Design Considerations
Last Friday, I went to the new Northwell Urgent Care two blocks from my office. (I’m fine now.) It was a well-designed customer experience, and so different from the typical medical office intake, that it’s... Continue reading
How to Strengthen Your Credibility So Your Team and Colleagues Trust You Again
How do you demonstrate credibility with your team members, colleagues, and boss so that they’ll have confidence in you? The biggest chunk of credibility is keeping your commitments. It’s not enough to appear -- or... Continue reading
Why Being Clear Is Even More Important Than Being Nice
It’s always risky for employees when managers are “too nice” and don’t give clear feedback about expectations, preferences, or necessary improvements. In effect, these managers stand by as employees go off the track rather than... Continue reading
This is What to Do When Your Boss is Unrealistic
What can you do if it's clear that your boss thinks your job is a lot easier to do than it really is? You can think of her as the “Have You Gotten Any Better... Continue reading