We’ve all been there: We’ve worked for managers who don’t listen or don’t understand, who are unfailingly critical, ignorant, or worse. So where can you begin if you’re trying to make a case for yourself,... Continue reading
No matter how much I read (and write) about employee engagement and good management practices, it still amazes me how seldom employees share effective critical feedback with their management. This is not the usual whining,... Continue reading
Nobody enjoys being critiqued, corrected, or criticized. It’s hard to hear that we’re not good enough, or that we’re not okay just the way we are. It’s hard even when we’ve asked for the feedback... Continue reading
When you need someone to take action on a problem, isn’t your instinct to tell them exactly what to do so you have the best chance of getting the outcome you want? Three recent scenarios... Continue reading
I was working with the president of a financial services company the other day. Our conversation moved quickly and easily over multiple, diverse topics, including a couple of new ways to motivate his sales force,... Continue reading
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