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Feedback Resistance

Nobody enjoys being critiqued, corrected, or criticized. It’s hard to hear that we’re not good enough, or that we’re not okay just the way we are. It’s hard even when we’ve asked for the feedback... Continue reading

What’s Your Catchphrase?

I was working with the president of a financial services company the other day. Our conversation moved quickly and easily over multiple, diverse topics, including a couple of new ways to motivate his sales force,... Continue reading

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