When it comes to what’s going on in his business, one of my favorite CEOs has the humility to say, “I don’t know what I don’t know.” He wisely acknowledges what many C-suite leaders don’t:... Continue reading
Whichever software platforms and development methods an organization relies on, the features and functionality that users want aren’t always available. As the Rolling Stones song goes, “if you try sometimes, well, you might find /... Continue reading
The senior director sighed. He had just conducted the third interview of the afternoon, and we only had a couple of minutes to debrief before the next one. “How well do these candidates stack up?”... Continue reading
If the correct thing to do isn’t obvious or easy enough, we usually do whatever seems best at that moment, even if it violates norms. When norms are violated multiple times, though, they generate a... Continue reading
Most new hires at senior levels come in full of ideas, gumption, and, perhaps, a tacit assumption that things must not have been going perfectly before they were hired. They arrive believing they are going... Continue reading
One of the major goals of every leader should be teaching team members to solve problems. Last week’s post, Isn't It Time to Stop Solving Your Team’s Problems for Them?, reviews the basics. Depending on... Continue reading
If you care about developing the people on your team to be junior execs and eventually senior leaders, make sure they can manage the organizational, interpersonal, and market problems that will inevitably come their way... Continue reading
Self-improvement can seem like too much work if you don’t feel strong enough or you’re not quite sure you’re worth the investment. People in Western cultures often find it difficult to be kind to themselves.... Continue reading
Challenging a leader’s directives can be frightening. “The powerful are often oblivious to their impact,” wrote Adam Galinsky in a New York Times article, “When in Charge Your Whisper May Feel Like a Shout.” So... Continue reading
Executives often ask me how to motivate employees who don’t carry out the things they’re asked to do, from behavioral requirements like showing up on time to work quality requirements like capturing customer source codes... Continue reading
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