Tag: gratitude
When a Good Thing Triggers a Surprisingly Bad Response
This holiday season I gave a small gift to a local supplier as a token thank you. It was clear from her immediate reaction that she’s not used to receiving client gifts. She started out... Continue reading
Have You Expressed Your Gratitude for Your Colleagues?
Most people like Thanksgiving for its relative lack of commercialism and its inclusivity. It’s all about food, friends, and family — an opportunity to be together in some semblance of comfort and caring. In many... Continue reading
The Benefits and Limits of Gratitude
One of the greatest things about Thanksgiving is how American it is, in the best sense of the word. Americans of every stripe and background can celebrate the opportunity to express gratitude. And they can... Continue reading
Nice Service If You Can Get It
On Thanksgiving morning a few years ago, at the Hampton Inn in South Kingstown, RI, my teenage daughter dropped an earring into the sink drain. I consulted with the extremely pleasant young woman at the... Continue reading
This Is Why Good Leaders Want You to Call Home
Some time ago, James Altucher posted a piece on LinkedIn about bad leaders that I loved. The part I loved the most was his sixth point, relayed here exactly as he put it: “BAD LEADERS... Continue reading
Talking Turkey
The Thanksgiving holiday affords us a lovely opportunity to acknowledge the things we’re grateful for. At some holiday gatherings, it’s a tradition to go around the table — or around the house, if the table... Continue reading
How to Accept Feedback Gracefully as a Connected Leader
As a Connected Leader, you’re usually open to hearing whatever your team members have to say. You know them well and you’re skillful about encouraging them to speak. The challenge is to be able to... Continue reading
This Is Why Fundraising Calls Are So Annoying!
It’s normal to be annoyed when you’re solicited at home by an organization you don’t know or don’t care about. But being mishandled by an organization you support is irritating too! A fundraising call I... Continue reading