We like to think we understand what’s going on. But sometimes we get things completely wrong. Take a look at this very short video about how, even with the best of intentions, our attempts to... Continue reading
A newly hired VP called me the other day, expressing frustration with her indecisive and apathetic colleagues. My unspoken response was: “They’re not even strong enough to be a Team of Rivals.” When a leadership... Continue reading
One of the kinds of leaders who can drive employees crazy is the “Brainstormy” Boss, who creates a work environment that’s as changeable as the weather. It’s Raining Ideas! When brainstorming is used appropriately -- as... Continue reading
Have you ever had to work with a tattletale? The parallels between childhood tattling and workplace tale-bearing came to mind while I was visiting a friend whose child kept appealing for adult intervention in her... Continue reading
A manager in a creative industry wrote in to ask how she can deal with a colleague who regularly throws hissy fits, all of which follow a similar pattern. The Hisser has a periodic and... Continue reading
In some organizations, the fear of overt, explicit conflict -- and the pain and disruption that it can engender -- is even stronger than the fear of leaving existentially damaging problems unaddressed. You may have... Continue reading
Last week’s post on workplace conflict looked at the impact of personal differences and style as well as the roles that different individuals might take in instigating or sustaining a conflict. The next step in... Continue reading
We all experience conflict on the job. Just the act of trying to coordinate activities with others -- or, actually, any attempt at working together -- can trigger conflict, even if everyone involved cares about... Continue reading
Senior executives usually work at having strong relationships with their team members -- but surprisingly often, they don’t focus as strongly on their relationship with their team as a whole. What’s even more curious is... Continue reading
In response to my short series The Listening Post, multiple readers wanted to know why they should bother to listen to someone who demonstrates poor listening techniques themselves. Why should I listen to someone who... Continue reading
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