“What do I need to do to make sure James gets off to a good start?” my client asked. Leaders talk a lot about setting people up for success, but most onboarding seems to focus... Continue reading
This article originally appeared on Entrepreneur.com. A common refrain I hear from business leaders is, “We hire them, we train them and then they leave!” Those leaders are referring to millennials, who have been a management... Continue reading
This article originally appeared on hbr.org. Sometimes it happens that a candidate who had the right credentials, seemed to fly through the interview process, and had lovely references turns out to be an unexpected problem... Continue reading
“Am I feeling too much empathy for my staff’s problems?” a client asked me the other day. Coincidentally, another client had asked a similar question just a day earlier. Both clients worried that they were... Continue reading
This article originally appeared on Entrepreneur.com. There's no perfect test (yet) to discern who will be the best possible hire. Even after preparing thorough job descriptions and formal assessments covering everything from personality to hand-eye-coordination,... Continue reading
When you’re lucky enough to employ someone who has the capacity to do superior work and then grow past the job, but you haven’t got an appropriate outlet for them, it can be a challenge... Continue reading
Clients often ask me how to deal with tricky interpersonal relationships in the workplace. Two of the most challenging situations occur when a leader hires a friend or even the friend of a friend, or... Continue reading
Are you doing thoughtful exit interviews with all levels of departing employees? The exit interview is one of few concrete opportunities to learn what makes someone comfortable to work in your organization — or not... Continue reading
Most people feel awkward raising personal issues with colleagues. That’s especially true when those issues concern the physical body, seem like an inherent expression of the person themselves, or are things we would feel mortified... Continue reading
Too often, I hear leaders and staff in all kinds of organizations express a lack of confidence in their human resources departments. For many senior executives, this lack of confidence is actually a lack of... Continue reading
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