One of the most frequent concerns I encounter when I’m interviewing business people — regardless of whether they work on the frontlines or are members of boards of directors — is that they rarely hear... Continue reading
Years ago, I had a client who actually used to say, “Fire! Aim! Ready!” when he was issuing some decree or other. This business owner acknowledged he was shooting from the hip, reacting suddenly and... Continue reading
No executive wants to deal with “Vic the Victim” or “Negative Ned”. And no employee really wants to be the perpetual bearer of bad tidings. But the truth, although often inconvenient, is actually a crucial... Continue reading
Luckily, some people have a natural instinct for analysis, judgment, calculation of risk, and recovery from error. Some people were well trained, managed, and mentored before they came to work for you. But at every... Continue reading
If you want good work, and even more good work, from employees, it helps to let them know what good work looks like, and to praise them when you see them delivering it. For most... Continue reading
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