Why is it that leaders often believe they’ve given clear direction, while the rank-and-file remains practically unaware that there’s been any communication at all? I just got an email from a mid-level manager who’s in... Continue reading
“They never tell us anything. We’re always the last to know.” So many employees feel this way so much of the time. They see something that they don’t understand, something that doesn’t fit with what... Continue reading
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