I’m lucky that none of my direct clients try to “motivate” their team members through fear—or at least, not intentionally. Many employees experience some level of fear just from being part of a power hierarchy... Continue reading
One of my clients has been frustrated by a difficult situation that you may have experienced too: a decent but not great employee doesn’t meet expectations consistently. When my client gives this employee feedback, they... Continue reading
Last week, three women from different organizations described the same kind of confusing, uncomfortable situation to me. I suspect this kind of problem comes up pretty frequently, and not just for women — but that... Continue reading
Have you ever wished that a colleague would just get out of your face? Or do you work with someone who just won’t take no for an answer? There are a number of ways that... Continue reading
In an odd coincidence last week, three different clients described the difficulties they’re experiencing because of their dislike for or distress about someone they work with. The circumstances in the three cases were quite different,... Continue reading
Recently a client asked me for a few straightforward steps that could help get someone to stop being rude. Other employees at the company had been trying not to take the rudeness personally, but eventually... Continue reading
We’ve all experienced that embarrassing, queasy, just-on-the-edge-of-fear feeling when someone at work throws a temper tantrum. Tantrums are usually associated with toddlers, not adults, because they involve reactions that are “disproportionate to the circumstances,” according... Continue reading
I used to work with a guy who would stick his head into my office and say, “Got a minute?” Of course, he always took a whole lot more. All kinds of interrupters can steal... Continue reading
This article originally appeared on Forbes.com. Good leaders tend to be skilled at satisfying their customers and supporting their colleagues. But if these positive approaches are taken too far they can backfire, and strong leaders can... Continue reading
This article originally appeared on Forbes.com The conventional wisdom is that when team members can’t be in a single location, video-conferencing is the next best thing to the face-to-face meeting. Virtual meetings are downright necessities... Continue reading
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