Tag: interpersonal skills
How to Easily Tell When It’s Time to Take Action on a Problem
Over the past two weeks, multiple leaders have asked me how to know if they’re overreacting to someone’s behavior or, conversely, if they’re letting something problematic go on too long. If they act too soon,... Continue reading
How to Manage Yourself When a Colleague Upsets You with Bullying Remarks
Last week, three women from different organizations described the same kind of confusing, uncomfortable situation to me. I suspect this kind of problem comes up pretty frequently, and not just for women — but that... Continue reading
This Advice Will Actually Help You Handle an Employee Who’s Being Rude
Recently a client asked me for a few straightforward steps that could help get someone to stop being rude. Other employees at the company had been trying not to take the rudeness personally, but eventually... Continue reading
How to Work on Tough Problems Without Insulting Anyone
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading
How to Switch Up Your Perspective to Assess a Difficult Situation
Last week I worked with a coaching client who has a technically skilled but interpersonally challenging team member we’ll call “Ermengarde.” She had a reputation for being particularly annoying to some of her teammates, who... Continue reading
In Forbes: Leaders, This Is How To Work With Gen Z Employees
This article originally appeared on Forbes. Many leaders and organizations are still fussing about their millennial employees who don’t react or care about the same things that Boomers and Gen Xers do. But it’s time to adjust to... Continue reading
A Note on the Murder of George Floyd and the Need for Racial Justice
I haven’t yet seen anyone make a connection between Derek Chauvin, who murdered George Floyd, and chauvinism. Ex-Officer Chauvin murdered Mr. Floyd almost casually, as if he had all the time in the world and... Continue reading
How to Work with the Different Ways People Approach Conflict
Part of the challenge of being in conflict is that we can become very self-focused: We wonder why this is happening to us and how can we protect ourselves. That self-focus often leads us to... Continue reading