This article originally appeared on Forbes. The last 12 months of pandemic, economic upheaval, and societal violence have thrown countless people and businesses off course. Even if you’ve had the good fortune to do work... Continue reading
A faithful reader asked me how to prepare employees for succession. This is a major issue in all kinds of organizations, but it’s particularly relevant for those with declared intentions to promote from within. Promoting... Continue reading
During our Zoom meeting last week, a client was worrying about how little attention he’s given to the formal development of his team members in the last year. He wants them to progress, and he... Continue reading
This post originally appeared on Forbes. From time to time, clients ask me to help them benchmark their culture and business processes against other companies. Sometimes it’s possible to compare processes, particularly if the activities... Continue reading
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading
This article originally appeared on Forbes. At this time of year, many organizations are focusing on their annual goals and plans. Beyond quantifying targets and establishing commitments, though, there’s another approach that can help you create... Continue reading
This article originally appeared on hbr.org. As the pandemic continues, there are growing tensions at organizations where employees who have been working from home are now expected to come into reopened offices. Many knowledge workers —... Continue reading
We all deal differently with setbacks and disappointments. But it’s a lot easier to work with people who face the reality of the experience and figure out straightforward, practical ways to bring their teams and... Continue reading
If you’re like most leaders I know — or at least the ones I like and respect — you’re always looking out for what could be better and thinking about how to boost performance, strengthen... Continue reading
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