Workplace Wisdom

18 Jun 2019

How to Keep Your Cool with a Variety of Office Interrupters

I used to work with a guy who would stick his head into my office and say, “Got a minute?” Of course, he always took a whole lot more. All kinds of interrupters can steal your focus and make a tossed salad of your thoughts, from people stopping by your desk, to your boss wanting “just one more thing,” to colleagues literally breaking into your speech and your train of thought during a meeting. Unbelievably, most office workers are interrupted […]

11 Jun 2019

These Unexpected Lessons Help New Managers Be Successful

Being responsible for managers early in their careers is no picnic. There are so many things that they don’t know — and can mess up! Here are several crucial areas experienced managers often don’t think to explain, but which can save new managers — and therefore their bosses and team members — from a world of heartache and repair. Delegating isn’t leading. Most new managers start out by distributing or assigning work as if they’re sharing it, treating their team […]

28 May 2019

How to Avoid the Damage a “Working Manager” Can Do to Your Team

Does your company rely on “working managers” who simultaneously do the job they supervise? Many companies do, without being aware of the downsides. Working managers are most often found in small companies, where even those in leadership have to roll up their sleeves and pitch in to get the work done, whether it’s packing and shipping merchandise that must go out immediately, answering phone calls whenever it gets busy, or designing web pages —while being responsible for the work of […]

07 May 2019

How to Help Inexperienced Young Employees Be Successful

Seasoned workers often complain about the unrealistic expectations and mistaken judgments of young, inexperienced employees. Yet organizations need junior people, beginners who aren’t aware of, or even interested in, everything their predecessors have done for the last 10 years. But you can ease junior employees’ entry, help them be more productive, and encourage their receptivity to senior colleagues’ intentions and concerns. Here are some ways to start young staffers off on the right foot and keep them on track. Point […]

30 Apr 2019

How to Make Sure You’re Leading When You’re a People-Pleaser

This article originally appeared on Forbes.com. Good leaders tend to be skilled at satisfying their customers and supporting their colleagues. But if these positive approaches are taken too far they can backfire, and strong leaders can turn into weak people pleasers. Leaders who try too hard to be “nice” can also come across as lacking integrity.  Their facial microexpressions and other physical reactions alert colleagues that they’re not really on the level. That’s especially true when leaders try to avoid seeming […]

23 Apr 2019

This Is What to Do If an Employment Relationship Deteriorates

No job is meant to be “until death do us part.” Employment is a theoretical deal: The employer is willing to pay a certain amount of money for an employee’s successful execution of a set of roles and responsibilities. But often these relationships sour. I’ve observed many employees who have outlasted their welcome or let their performance slide. Whose Responsibility Is It, Anyway? In some cases, responsibility falls on the employee. They may have outside interests or concerns that distract […]

16 Apr 2019

This Is What Happens When a Leadership Team Falls Out of Alignment

Misaligned leadership eventually disrupts teams and their work, putting employees at cross purposes, log-jamming initiatives, and making people at all levels feel stalemated or overwhelmed with negotiating daily details. Even misaligned leaders themselves can feel disconcerted and annoyed. It’s obvious that when people have to fight their way through their jobs every day, they’re not likely to have any energy or headspace for new ideas or improvements. So why do so many organizations tolerate this situation? Is Your Leadership Misaligned? […]

09 Apr 2019

How to Work for a Boss Who Has Unrealistic Expectations

This article originally appeared on hbr.org. Whether your manager is a front-line supervisor or the CEO, every leader occasionally has unrealistic expectations. But some bosses are unrealistic most of the time. They don’t take into account the facts on the ground, or they habitually refer to their past experiences at other companies rather than to the people and events in the current organization, or perhaps they report to someone who’s even more aggressive or overly optimistic than they are. When you […]

02 Apr 2019

How To Rise To The Occasion After Negative Feedback

This article originally appeared on Forbes.com. It’s hard to take criticism well. When we’re receiving negative feedback, it’s common to flash back to past experiences of being found wanting from times as early as childhood. And some experts say our reaction to being criticized is related to the feelings of being physically assaulted. Unfortunately, it’s hard to implement even the most well-meaning feedback if we can’t bear to hear it, or try to push it away and deny its merits. To do a […]

27 Mar 2019

How to Prepare for an Unexpected, Unwanted and Unwelcome Business Setback

This article originally appeared on Entrepreneur.com Like most entrepreneurs, I’m dependent on both computer and human support. But sometimes that support can fail — big time. Over the last 10 weeks, I’ve taken significant hits in both of these areas, despite strong efforts at advance planning. The business and I survived, but it has been 10 weeks, and counting, of distraction. Of course, I’m not alone: Writing in the Harvard Business Review, Hengchen Dai of the Anderson School of Management at UCLA said that, […]

 

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