One of the greatest things about Thanksgiving is how American it is, in the best sense of the word. Americans of every stripe and background can celebrate the opportunity to express gratitude. And they can... Continue reading
A successful sales manager was feeling demoralized and out of sorts. When we met for coffee, she sat knee to knee, radiating intensity. “Of course, motivating the team is one of my biggest responsibilities,” she... Continue reading
You can’t directly motivate anyone, but you can definitely create conditions in which people choose to contribute, participate, innovate, and push themselves. Demonstrating your own commitment helps set the bar for the team -- not... Continue reading
Executives often ask me how to motivate employees who don’t carry out the things they’re asked to do, from behavioral requirements like showing up on time to work quality requirements like capturing customer source codes... Continue reading
Some time ago, James Altucher posted a piece on LinkedIn about bad leaders that I loved. The part I loved the most was his sixth point, relayed here exactly as he put it: “BAD LEADERS... Continue reading
Leading and developing an organizational culture really means leading and developing the people within it. Culture doesn’t change according to your directives while you’re sitting comfortably in your corner office. It’s not enough to espouse... Continue reading
No matter how senior, authoritative, or developmental a leader you are, you can’t manage your organization’s culture alone. You need everyone working together. And although you can discuss culture in detail in the boardroom, that’s... Continue reading
It’s not easy to share responsibility. Getting a given job or project done well depends on having both appropriate structural underpinnings and the right combination of people, with the right meshing of values, commitments, personal... Continue reading
Declaring the need for change is not enough. And implementing a “change program” may not even be enough to get you the change you want. No matter what changes you’re considering or attempting -- whether... Continue reading
It’s amazing how much impact a single individual can have on an organization’s service or teamwork through a combination of personality and thoughtful action. When you see it happen in front of you it gives... Continue reading
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