An executive asked me the other day, “When a company hires you to fix a problem, what do you look for?” It varies from organization to organization, but I described a pretty typical set of... Continue reading
This post originally appeared on hbr.org. Research shows that employees who work for compassionate managers are 25% more engaged in their jobs, 20% more committed to the organization, and 11% less likely to burn out. But... Continue reading
I could hear immediately from my client’s voice that she was bothered. As a sales director with a solid track record, she doesn’t often sound distressed, but she did this time. She was expected to... Continue reading
This article originally appeared on Entrepreneur.com Like most entrepreneurs, I’m dependent on both computer and human support. But sometimes that support can fail -- big time. Over the last 10 weeks, I’ve taken significant hits in... Continue reading
“What do I need to do to make sure James gets off to a good start?” my client asked. Leaders talk a lot about setting people up for success, but most onboarding seems to focus... Continue reading
Most projects and initiatives start out with carefully thought-out plans and a decent chance of success. But every once in a while, you get that sinking feeling that something is heading for a flop: not... Continue reading
For some of my clients, I meet with midlevel directors and managers or frontline supervisors and team leaders to assess what their concerns are, and what support they need to be successful. Way more often... Continue reading
This article originally appeared on Entrepreneur.com. Many articles and books have been written about succession planning and how important it is for company longevity and shareholder protection. But most of the advice focuses on the selection of and transition between... Continue reading
Very few decision-makers operate completely independently — even CEOs usually have to answer to a board. So unless you’re a sole owner, or a sole employee, you need to appeal to many different audiences to... Continue reading
The other day, when I ran into a mid-level manager I know, he told me that the technical services firm he works for has been acquired twice in the last few years. We talked about... Continue reading
Want help coping with conflict?
Download your free Field Guide to help you identify and resolve interpersonal conflicts. You’ll also get Liz’s monthly Workplace Wisdom emails from which you can unsubscribe at any time.