Most employees want to know where their leaders are headed before they’ll follow with energy and enthusiasm. When they can’t tell where you’re going or how you plan to get there, they’ll feel like they’re... Continue reading
Is it really possible to do good work with managers who are unwilling to accept and absorb bad news? What can you do if you’re the subordinate, colleague, or boss of someone who’s avoidant at... Continue reading
In last week’s post, Don’t Threaten Me with the Truth, I suggested that managers make themselves ineffectual when they try to avoid the bad news that is part of all organizational and business life. Executives... Continue reading
How can you keep yourself from getting hooked by employee drama -- especially if you’re a hero type who naturally likes riding to the rescue? It’s particularly difficult if dealing with an urgent or incendiary... Continue reading
When texting was first adopted in the workplace, it was used primarily for emergencies, such as resolving critical customer problems, rescheduling crucial meetings, dealing with service interruptions, or issuing vital, staff-wide notifications. Now texting is... Continue reading
Why is it that we go to so many meetings and yet so little seems to be accomplished? The answer depends on whether you’re using meetings as get-togethers and encounters or as structured forums for... Continue reading
Whether you’re hiring a warehouse worker or a C-level executive, it’s a leadership responsibility to set new employees up for success. Failed integration always points back to the leader who didn’t plan properly, create and... Continue reading
Now that you’ve selected the right people, brought them into the organization, and let them know that they and their views matter, the next step is to help them shine in the jobs you’ve hired... Continue reading
When someone you care about comes to your home for the first time, it would be very strange to open the door, say hi, point to the bathroom in case they need to use it,... Continue reading
Last week’s post raised some of the fallacies regarding onboarding as well as its inadequacies. Much of what goes wrong with onboarding can come from an unexpected mismatch between the new hire and the organization... Continue reading
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