In the last session of a workshop series on teamwork with an up-and-coming group of middle managers, I led the group through an exercise around an activity that we don’t do often enough, either in... Continue reading
Last week’s post, This Is the Truth About Workplace Feedback, discussed the significance of having a generally positive relationship with an employee before asking the employee to take in and apply critical feedback. A positive relationship... Continue reading
If you want good work, and even more good work, from employees, it helps to let them know what good work looks like, and to praise them when you see them delivering it. For most... Continue reading
The Thanksgiving holiday affords us a lovely opportunity to acknowledge the things we’re grateful for. At some holiday gatherings, it’s a tradition to go around the table — or around the house, if the table... Continue reading
I love it when my car praises me! The message is concrete, consistent, and congruent with my expectations. Why doesn’t most performance feedback work so well? I make a lot of short trips (my home... Continue reading
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