Workplace Wisdom

12 Mar 2019

How To Recover From Stressful Workplace Problems In 5 Simple Steps

This article originally appeared on Forbes.com Whether you’ve been part of an uncomfortable conflict, gotten turned down by an important customer, or had to deliver bad news to your team, upsetting things happen at work almost every day. To be effective, you need to identify what you can control in the situation rather than ruminating over your reactions to the problem. These five tips will help you keep everything in proportion and get back to whatever else you need to do. Assess your […]

05 Mar 2019

What Should You Do When You Know a Project Is Bad?

Most projects and initiatives start out with carefully thought-out plans and a decent chance of success. But every once in a while, you get that sinking feeling that something is heading for a flop: not the kind of failure that comes from a reasonable experiment or despite a good effort, but one that results from misfires due to errors in analysis or lack of executional capability. Who has the responsibility to nix a bad project or debunk an unrealistic forecast? […]

12 Feb 2019

Why You Need to Cut Out the Leadership Ghosting

There’s been much discussion recently about job candidates ghosting potential employers, and perhaps even worse, employees ghosting their actual employers. But there’s another longstanding practice that creates disruption and negative feelings: Some managers ghost their own employees. Managers can be slow to respond to employee requests and other communications for all kinds of legitimate reasons. They may experience the common stresses of inbox and meeting overload, or delay their responses while they’re trying to triage urgent issues. But that’s no […]

29 Jan 2019

Yes, You Need to Address the Problem of Employees’ Mental Health

If you work with at least five people, there is a high likelihood that one of them is suffering from some form of mental illness, according to data from the National Institute of Mental Health (NIMH). And yet we usually treat mental illness like a secret personal issue, the way people used to whisper about cancer or divorce. But this is a business issue. As a reader from Guatemala wrote to me, “Nobody is planning on this, but we get […]

22 Jan 2019
How to Make Your Team Feel Safe Bringing You Problems

How to Make Your Team Feel Safe Bringing You Problems

This article originally appeared on Entrepreneur.com Plenty of leaders say they offer an “open door policy” to encourage employees to bring them problems or concerns. Many of these leaders also ask that employees voicing concerns come prepared with solutions in order to take responsibility for the problem rather than just “dump” or “vent.” But employees in those scenarios may get the idea that it’s unacceptable to raise problems in the business if they don’t know how to fix them. In […]

08 Jan 2019
What to Do If You Think Your Boss Is Shutting You Out

What to Do If You Think Your Boss Is Shutting You Out

This article originally appeared on hbr.org. In an ideal world, your boss would support you and your career goals, open up opportunities, and pave the way for you to be successful at your company. But the world isn’t ideal and even managers who once seemed quite supportive can make a sudden shift. For example, the boss of a technical director I worked with seemed to lose confidence in her and would effectively embargo her comments, not sharing them with other […]

06 Nov 2018

How to Raise a Problem and Not Hurt Work Relationships

Maybe you’ve heard this saying: “The world is divided into people who know they are right.” That’s the entire saying — and you can see why! Whether it’s a kneejerk reaction, or a data-gathering process that’s heavily subject to confirmation bias, most of us have a hard time questioning our belief that what we assume happened must be what actually happened. So when something goes wrong in the workplace, how can you avoid confronting the other person as if it’s […]

14 Aug 2018

How to Handle Colleagues Who Respond to the Leader and Ignore You

Have you ever worked with someone who seemed like a heat-seeking missile when it came to power, authority, and status? Whether they’re frontline service reps or senior vice presidents, these individuals turn toward their bosses the way flowers turn toward the sun — cultivating that relationship over all others, always trying to derive some tangible benefit from their personal connection with the leader. Leaders can get attached to these employees because they’re usually very reliable within their particular sphere of […]

03 Jul 2018

5 Tactics That Will Help You Adjust to Your New Leader

Let’s say, you’ve been working hard, minding your own business, and suddenly you learn that you’re going to have a new boss. Maybe your old boss is leaving, or perhaps you’ve been reorganized. Whatever the reason for the change, you’re worried — which is both reasonable and practical — about how you and your new boss will get along, whether your work will be disrupted, and if your career will suffer or be supported. On top of your purely personal […]

20 Mar 2018

How to Claim Your Authority When You Feel Like One of the Gang

We all know that a title isn’t enough to elicit respect from your subordinates, or even to develop confidence in yourself. If employees and other leaders think of you as having grown up in the business, they may not take you completely seriously. You can feel torn between wanting to be well regarded and accepted by your team, and making sure that all the work is going the way it needs to go. If you have a reasonable amount of […]

 

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