This post originally appeared on Forbes. Leaders are most effective when they see others as the individuals they are, rather than through lenses of self-interest or bias. But leaders’ self-perceptions can get in the way,... Continue reading
Conflicting assumptions, incompatible needs, differing work styles, and individual stressors can have a negative impact on group process, particularly when it comes to making decisions. Some people need to come to a resolution so quickly... Continue reading
Even when they know the basic rules of performance feedback (see Car Talk: Lessons in Performance Feedback), many of my clients feel, well, squeamish when they have to give tough performance feedback, particularly to longstanding... Continue reading
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