Most projects and initiatives start out with carefully thought-out plans and a decent chance of success. But every once in a while, you get that sinking feeling that something is heading for a flop: not... Continue reading
Many successful people assume that the way they behave is a substantial part of what helped them get to where they are. Whether or not that’s true, as leaders, we may neglect to take into... Continue reading
I picked up the phone the other morning and as soon as I heard my client speak, I realized that although she was calling at her regular time, she wasn’t using her “regular” voice. “How... Continue reading
I have a love/hate relationship with public speaking. Or maybe it’s a terror/exhilaration relationship. Anyway, it’s a part of my job that runs the gamut from stressful and draining to highly rewarding. Last week, one... Continue reading
When your expectations get in the way, you may not notice what's right in front of you. There’s been enough research done about cognitive biases that by now we all know we have them, even... Continue reading
A couple of years ago, when a dear colleague emailed me to ask if I’d consider speaking at TEDxBaylorSchool, I was terrified. Not of speaking, per se, but of the combination of requirements that characterize... Continue reading
This holiday season I gave a small gift to a local supplier as a token thank you. It was clear from her immediate reaction that she’s not used to receiving client gifts. She started out... Continue reading
Do you know anyone who can’t wait for this year to end? I certainly do, and who can blame them, between family and work troubles, political turmoil and natural disasters. Some of them are looking... Continue reading
Most people feel awkward raising personal issues with colleagues. That’s especially true when those issues concern the physical body, seem like an inherent expression of the person themselves, or are things we would feel mortified... Continue reading
Most of us have made at least one big mistake at work, and had a hard time getting back on an even keel. But it doesn’t help to wallow in self-doubt. Luckily, there are usually... Continue reading
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