This post originally appeared on Forbes. It’s so hard to find and keep competent, productive employees these days. And yet most organizations tend to discount a major source of both continuing and new employment: encouraging... Continue reading
A successful sales manager was feeling demoralized and out of sorts. When we met for coffee, she sat knee to knee, radiating intensity. “Of course, motivating the team is one of my biggest responsibilities,” she... Continue reading
From time to time, every organization has to face tough challenges. They can be market-imposed, like a new regulation that changes the way you need to operate; self-imposed, like a fixed ship date for a... Continue reading
A lot of what passes for coaching -- in workplaces, in homes, even on kids’ sports teams -- is really just a lot of exhortations and fervent repetitions of normative statements. It doesn’t help the... Continue reading
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