This article originally appeared on Entrepreneur.com. A common refrain I hear from business leaders is, “We hire them, we train them and then they leave!” Those leaders are referring to millennials, who have been a management... Continue reading
This article originally appeared on hbr.org. Sometimes it happens that a candidate who had the right credentials, seemed to fly through the interview process, and had lovely references turns out to be an unexpected problem... Continue reading
This article originally appeared on Entrepreneur.com. There's no perfect test (yet) to discern who will be the best possible hire. Even after preparing thorough job descriptions and formal assessments covering everything from personality to hand-eye-coordination,... Continue reading
An up-and-coming manager at one of my client companies asked for help with a longstanding employee. Over time, his behavior had become problematic for other employees — and sometimes for customers as well. In addition... Continue reading
This article originally appeared on Entrepreneur.com. As your business grows, so do its needs for talent and skill. But, over time, your business's needs may outpace the skills of your founding and core employees, and your... Continue reading
No matter how high our hopes are for a newly promoted manager, things often go remarkably wrong. Sometimes it’s the new manager’s attitude or belief. For instance, I’ve worked with a previously responsible employee who... Continue reading
When you’re lucky enough to employ someone who has the capacity to do superior work and then grow past the job, but you haven’t got an appropriate outlet for them, it can be a challenge... Continue reading
Are you doing thoughtful exit interviews with all levels of departing employees? The exit interview is one of few concrete opportunities to learn what makes someone comfortable to work in your organization — or not... Continue reading
Employees can be such a headache, especially the proactive ones! They’re always asking questions, wanting things to be either some new way or the way they used to be, or else they’re making suggestions and... Continue reading
Clients often ask me to design or participate in their leadership development programs. These programs require significant investment and senior leaders view them as a way to groom and strengthen high-potential employees -- the ones... Continue reading
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