Even in the best of times, no boss looks forward to giving feedback to an underperforming employee. In a pandemic—with people working remotely, home-schooling, care-giving, and, more recently, processing the protests—it’s even trickier. The usual... Continue reading
I just got a call from a senior leader: A community outreach staffer was causing his management team some consternation. When he was hired 18 months ago, he’d approached every job with zest, volunteered for... Continue reading
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