No matter how senior, authoritative, or developmental a leader you are, you can’t manage your organization’s culture alone. You need everyone working together. And although you can discuss culture in detail in the boardroom, that’s... Continue reading
Like many people, I’m deeply outraged and upset about the recent grand jury decisions not to indict white police officers who killed unarmed black men. And like many others, my perceptions and concerns are shaped... Continue reading
It can be extraordinarily frustrating when a leader introduces or supports an initiative and sponsors crucial discussions only to see the necessary change fade away. But whenever you have more than a handful of people... Continue reading
“They never tell us anything. We’re always the last to know.” So many employees feel this way so much of the time. They see something that they don’t understand, something that doesn’t fit with what... Continue reading
It’s always risky for employees when managers are “too nice” and don’t give clear feedback about expectations, preferences, or necessary improvements. In effect, these managers stand by as employees go off the track rather than... Continue reading
Even the most moderate and democratic executives can morph into erratic, mercurial autocrats -- and they may not even be aware of their transformation or the havoc it wreaks. Here’s a sample scenario: A senior... Continue reading
What can you do if it's clear that your boss thinks your job is a lot easier to do than it really is? You can think of her as the “Have You Gotten Any Better... Continue reading
There’s always another point of view. In old fables about whether any specific event or circumstance signifies good luck or bad, the moral always depends on your individual context and outlook. I’m interested in hearing... Continue reading
Every once in a while someone tells me a story of dysfunctional, disruptive, unprofessional, plain old odd boss behavior. Here’s an example, along with some suggestions for how to normalize things with a crazy-making boss... Continue reading
When people talk to you, do you hear everything they’re communicating? Do you recognize the meaning in people’s voices as well as their words to understand what they’re really telling you? Once you’ve known someone... Continue reading
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