As a professional, get-things-done type, I pictured my rebranding and website relaunch project like this: plan the project, hire and supervise providers, deal with occasional setbacks, and be generally pleased with the result four to... Continue reading
Have you experienced the stress of a complex, high-ticket customer-supplier relationship going awry? The problem often occurs when there’s a mismatch between the customer’s expectations and what the supplier has available and can actually deliver... Continue reading
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