In Forbes: How To Use Corporate Culture To Help Get The Results You Want
This post originally appeared on Forbes. From time to time, clients ask me to help them benchmark their culture and business processes against other companies. Sometimes it’s possible to compare processes, particularly if the activities... Continue reading
How to Work on Tough Problems Without Insulting Anyone
A client called me last week to ask how to handle a recurring situation: a longtime manager of one department accused another work group of making serious, costly mistakes — all the time, because they... Continue reading
In Forbes: How To Help Your Team Make The Most Of The New Year
This article originally appeared on Forbes. At this time of year, many organizations are focusing on their annual goals and plans. Beyond quantifying targets and establishing commitments, though, there’s another approach that can help you create... Continue reading
In HBR: What to Do If Your Team Doesn’t Want to Go Back to the Office
This article originally appeared on hbr.org. As the pandemic continues, there are growing tensions at organizations where employees who have been working from home are now expected to come into reopened offices. Many knowledge workers —... Continue reading
How to Face Failure: You Can Damage or Strengthen Your Business
We all deal differently with setbacks and disappointments. But it’s a lot easier to work with people who face the reality of the experience and figure out straightforward, practical ways to bring their teams and... Continue reading
How to Face the Unknown of a New Year
If you’re like most leaders I know — or at least the ones I like and respect — you’re always looking out for what could be better and thinking about how to boost performance, strengthen... Continue reading
In Forbes: How To Make Diversity And Inclusion Successful As Part Of The War For Talent
This article originally appeared on Forbes. Many organizations see diversity and inclusion (D&I) as a complex, challenging subject or a burdensome task without an assured payoff. Leaders often don’t know where to start their D&I efforts, and they... Continue reading
In HBR: Managing an Underperformer Who Thinks They’re Doing Great
This article originally appeared on hbr.org. Almost every leader has been in the uncomfortable position of managing someone who thinks their performance is terrific when it’s actually just adequate, or worse. In fact, in my... Continue reading