In HBR: What to Do If Your Team Doesn’t Want to Go Back to the Office
This article originally appeared on hbr.org. As the pandemic continues, there are growing tensions at organizations where employees who have been working from home are now expected to come into reopened offices. Many knowledge workers —... Continue reading
How to Face Failure: You Can Damage or Strengthen Your Business
We all deal differently with setbacks and disappointments. But it’s a lot easier to work with people who face the reality of the experience and figure out straightforward, practical ways to bring their teams and... Continue reading
How to Face the Unknown of a New Year
If you’re like most leaders I know — or at least the ones I like and respect — you’re always looking out for what could be better and thinking about how to boost performance, strengthen... Continue reading
In Forbes: How To Make Diversity And Inclusion Successful As Part Of The War For Talent
This article originally appeared on Forbes. Many organizations see diversity and inclusion (D&I) as a complex, challenging subject or a burdensome task without an assured payoff. Leaders often don’t know where to start their D&I efforts, and they... Continue reading
In HBR: Managing an Underperformer Who Thinks They’re Doing Great
This article originally appeared on hbr.org. Almost every leader has been in the uncomfortable position of managing someone who thinks their performance is terrific when it’s actually just adequate, or worse. In fact, in my... Continue reading
How to Switch Up Your Perspective to Assess a Difficult Situation
Last week I worked with a coaching client who has a technically skilled but interpersonally challenging team member we’ll call “Ermengarde.” She had a reputation for being particularly annoying to some of her teammates, who... Continue reading
Leaders, Do You Need Help to Be Sure Your Projects Are on Track?
Three times in the last nine months, senior executives from different organizations have complained to me that the initiatives they’re interested in aren’t progressing. Of course, it’s a stressful time for everyone, and meetings on... Continue reading
In Forbes: How To Build Humility, The Magic Ingredient In Leaders’ Success
This article originally appeared on Forbes. Leaders don’t have to agree with their team members’ ideas. But when they don’t acknowledge and respect employees’ dignity, “You start to lose people. They shut down, they disengage, they’re not... Continue reading