In Forbes: Here Are 3 Ways HR Can Improve Its Credibility
This article originally appeared on Forbes. HR leaders have a tough job: They have to make and enforce rules that protect the organization, while simultaneously supporting employees as people. These responsibilities can often be in conflict,... Continue reading
How to Be Your Own Best Colleague
For years, we’ve heard that it’s crucial to have a friend at work. I’ve seen it in my own practice: Whenever I interview groups of employees, in very different kinds of organizations, I ask, “What’s... Continue reading
In European Financial Review: Why Leaders Fail to Make Succession Plans – And What to Do About It
This article originally appeared on The European Financial Review. Boards and executive teams may lament the lack of a succession plan for the business, but struggle to find the time or approaches that will ensure... Continue reading
How to Help Yourself If You’re Feeling Stuck At Work
This article originally appeared on Forbes. When I interview executives for corporate change management or improvement projects, they often talk about the feeling that they’re not making or seeing enough progress. Indeed, according to Gallop’s 2017... Continue reading
In HBR: Managing an Underperformer in a Family Business
This article originally appeared on hbr.org. In family businesses, leaders sometimes make hiring and staffing decisions based on relationship and obligation as much as on competence and experience. After all, one purpose of these firms is... Continue reading
In The Muse: What to Do When Your Direct Report Starts Crying (Besides Panic)
There’s more and more media coverage and management literature today about the importance of authenticity at work. There’s a book and an accompanying TEDx talk called “Bring Your Whole Self to Work” by a fellow... Continue reading
How to Keep Your Cool with a Variety of Office Interrupters
I used to work with a guy who would stick his head into my office and say, “Got a minute?” Of course, he always took a whole lot more. All kinds of interrupters can steal... Continue reading
These Unexpected Lessons Help New Managers Be Successful
Being responsible for managers early in their careers is no picnic. There are so many things that they don’t know — and can mess up! Here are several crucial areas experienced managers often don’t think... Continue reading