For years, we’ve heard that it’s crucial to have a friend at work. I’ve seen it in my own practice: Whenever I interview groups of employees, in very different kinds of organizations, I ask, “What’s... Continue reading
This article originally appeared on The European Financial Review. Boards and executive teams may lament the lack of a succession plan for the business, but struggle to find the time or approaches that will ensure... Continue reading
This article originally appeared on Forbes. When I interview executives for corporate change management or improvement projects, they often talk about the feeling that they’re not making or seeing enough progress. Indeed, according to Gallop’s 2017... Continue reading
This article originally appeared on hbr.org. In family businesses, leaders sometimes make hiring and staffing decisions based on relationship and obligation as much as on competence and experience. After all, one purpose of these firms is... Continue reading
There’s more and more media coverage and management literature today about the importance of authenticity at work. There’s a book and an accompanying TEDx talk called “Bring Your Whole Self to Work” by a fellow... Continue reading
I used to work with a guy who would stick his head into my office and say, “Got a minute?” Of course, he always took a whole lot more. All kinds of interrupters can steal... Continue reading
Being responsible for managers early in their careers is no picnic. There are so many things that they don’t know — and can mess up! Here are several crucial areas experienced managers often don’t think... Continue reading
This article originally appeared on Forbes.com. Despite all the research showing that employee engagement leads to improved business results, only 16% of employees experience the necessary conditions for engagement, such as “a clear sense of purpose, a commonly... Continue reading
Does your company rely on “working managers” who simultaneously do the job they supervise? Many companies do, without being aware of the downsides. Working managers are most often found in small companies, where even those... Continue reading
If your job is in the middle of an organization —as a senior manager, a director, an assistant VP, or even a VP with a couple of levels between you and the CEO — then... Continue reading
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