Maybe you’ve heard this saying: “The world is divided into people who know they are right.” That’s the entire saying — and you can see why! Whether it’s a kneejerk reaction, or a data-gathering process... Continue reading
It’s a boss’s job to provide employees with direction and guidance, ensuring effective performance and development. That includes keeping employees safe within the organization and helping them do well, both for their own sakes and... Continue reading
This article originally appeared on hbr.org. It has become common advice for businesspeople to use “I statements” — such as, “I feel frustrated that you missed the budget deadline twice” — as a way to... Continue reading
This article originally appeared on Entrepreneur.com. For all kinds of reasons, even longstanding, highly productive employees can experience a performance slump at some point. The Towers Watson Global Workforce study showed that up to 26 percent of workers... Continue reading
Many successful people assume that the way they behave is a substantial part of what helped them get to where they are. Whether or not that’s true, as leaders, we may neglect to take into... Continue reading
This article originally appeared on hbr.org. We’ve heard for decades that we should only hire A players, and should even try to cut non-A players from our teams. But not only do the criteria for being... Continue reading
When a new leader comes into your organization, many aspects of the relationship are effectively outside your control. You may have little-to-no input into specifying job requirements, screening for style or experience, or figuring out... Continue reading
This article originally appeared on hbr.org. Sometimes it happens that a candidate who had the right credentials, seemed to fly through the interview process, and had lovely references turns out to be an unexpected problem... Continue reading
This article originally appeared on Entrepreneur.com. One of the most important jobs of leaders is to tell people what’s going on, even when the news is bad. Leaders must be able to address everything from... Continue reading
“Am I feeling too much empathy for my staff’s problems?” a client asked me the other day. Coincidentally, another client had asked a similar question just a day earlier. Both clients worried that they were... Continue reading
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