Practically every executive knows that praise is a crucial management tool. Gallup research shows that when managers recognize employees’ strengths and positive characteristics, rather than focusing on their weaknesses and negative characteristics, employee engagement goes... Continue reading
This article originally appeared on hbr.org. We’ve all been in situations in which we couldn’t wait for a slow-moving or overly cautious employee to take action. But at the other extreme, some employees have such a deep... Continue reading
Recently, I’ve been asked by several business leaders how to find new executives who have a variety of specialized expertise and who will work out in their companies without causing organizational strife, and without “throwing... Continue reading
Working with teams or leaders in conflict is a crucial part of many of my assignments -- even when it was not included in the original scope of work. Sometimes these disagreements arise because individual... Continue reading
In the past 10 days, three people from different organizations have complained to me about a boss or colleague who’s behaved condescendingly toward them. Not one of the three is a slouch, or a junior... Continue reading
Aspiring, self-aware leaders think of leadership as a practice and a way of life. They’re always looking for growth opportunities and greater self-mastery, whatever their rank or title. And yet a surprising number of executives... Continue reading
If an employee ever says the equivalent of, “Please don’t tell me about your problem; I really don’t want to know,” you can be sure that the organization has bigger problems than the one you... Continue reading
This piece was originally posted three years ago, on 6/27/17. Sadly, it's still relevant. 6/20/20 One of the particularly interesting things about the recent testimony from fired FBI Director James Comey in front of the... Continue reading
I’m often asked why Millennials complain so much about their jobs and leave their jobs so quickly. I usually answer with a question: How are you hiring and engaging them? If you want your Millennial... Continue reading
It’s a rare thing to chuckle your way through a book on management and leadership. But I was so entertained by The Perfect Mix: Everything I Know About Leadership I Learned as a Bartender by... Continue reading
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