Many business owners prefer to make all their decisions on a case-by-case basis, as determined by their deep understanding of individual circumstances and well-developed gut instinct. They resist creating formal policy, believing that each situation... Continue reading
I’m very lucky to experience much less disagreement or outright conflict on the job than most people. Although my clients’ views may differ from mine in many ways, it’s implicit in our relationship that we’re... Continue reading
Why would you ever consider hiring someone whose behavior you disrespect? Eventually, the relationship will end in tears -- and if you’re not the one crying, you’ll be handing out the Kleenex. But it can... Continue reading
When I suggested 6 Books to Make You Feel New and Improved in 2017 -- to be consumed at the rate of one book every other month -- readers responded so well that I’m recommending... Continue reading
One very practical way to move forward is to review past successes and expand on them. So I checked to see which Workplace Wisdom blog posts attracted the most attention in 2016 to learn which... Continue reading
The good life, according to Socrates, is highly examined, and I think it’s definitely enhanced by lots and lots of reading. If you value human development, personal growth, and self-mastery a fraction as much as... Continue reading
“Clowns to the left of me, jokers to the right / Here I am, stuck in the middle with you.” The Stealers Wheels song wasn’t explicitly addressing middle management, but “stuck” is what it often... Continue reading
I’ve got a bad habit in some of my interactions. It breaks my own rules about showing respect, recognizing that I don’t know everything, and giving people full control over their own choices. I was... Continue reading
Think about every boss you’ve had since you were a kid, including the parents of the kids you babysat, the owner of the greasy spoon where you waited tables, and the director of the camp... Continue reading
One of the greatest things about Thanksgiving is how American it is, in the best sense of the word. Americans of every stripe and background can celebrate the opportunity to express gratitude. And they can... Continue reading
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