If You’re Not Wandering, You May Be Lost
When it comes to what’s going on in his business, one of my favorite CEOs has the humility to say, “I don’t know what I don’t know.” He wisely acknowledges what many C-suite leaders don’t:... Continue reading
How to Use the “Triple-A Way” to Engage and Make a Connection
“I love your prints!” I said to the two brightly attired women who were exiting the lobby of my office building just ahead of me. “You look wonderful together!” They were startled -- and delighted!... Continue reading
Has Business Fallen into the Gender Gap?
Over the next 10 years, if we were to focus on the financial benefits of achieving gender equality and made the necessary changes in hiring, career growth, and compensation, we could end up “adding an... Continue reading
Which Kind of Helper Would You Rather Be?
One day last week, in New York City for meetings, I was waiting in line at a subway MetroCard machine, and noticed that the woman behind me was practically vibrating with anger and frustration. Technically,... Continue reading
A Special Guide to Getting Your Message Out
Whether you’re a corporate exec, a midlevel manager, or an independent striver -- and whether you want to start a success or grow one -- you need to be able to meet the market. Figuring... Continue reading
3 Different Ways to Make a Change from “Playing Favorites”
“I’m the goodest one, right?” asked the four-year-old girl. In the hotel restaurant, her clearly beleaguered grandmother was also supervising yammering twin five-year-olds, and a toddler crying for a Band-Aid. The situation provided the perfect... Continue reading
The Surprising Truth about Consensus
Consensus sounds so nice: Everyone agrees and moves forward together. Kumbaya! Seems like a good thing, right? But here’s how one client described the way his company practices consensus (with my italics): “We have to... Continue reading
Failure: Is it a Winning or Losing Strategy?
Failure isn’t always preventable. Sometimes truly disastrous things happen. But failing isn’t always the end of the world. For some people, it’s the start of success. Traditionally, failure had a moral cast. If you failed,... Continue reading