One of the amazing things about happiness -- not just rose-colored-glasses pretending, wishing, and hoping everything will be all right, but actually feeling good -- is that if you persist in it long enough, others... Continue reading
Most people want to feel at least a little bit in control, to have some say over how they spend their time and what they have to do -- except for those folks who prefer... Continue reading
Leadership and managerial responsibility can be exciting, but being in charge can be draining, worrisome, and even frightening at times. So how can you stay on the upside to ensure successful performance for yourself and... Continue reading
Early in my practice I did an operational assessment of a customer service center for a company where the turnover rate was going through the roof. One of the biggest lessons I learned was that... Continue reading
Consider these scenarios, each from a different organization, and the unfortunate, but logical, conclusions that can be drawn from each one: A lowest-level manager is disparaged by the other managers in her group because her... Continue reading
Last week, I made chicken soup again. If you read my earlier post about Fighting Fear with Chicken Soup, then you know what a big deal it was for me to make it the first... Continue reading
It’s hard for me to believe, but I’ve been blogging for a year -- rain or shine, brilliant inspiration or shoulder-to-the-wheel commitment. Sometimes I tried to write a couple of weeks ahead and sometimes I... Continue reading
Is happiness boring? It is, according to the “Anna Karenina principle.” Tolstoy’s famous opening line from the book of the same name says that happy families are all alike; unhappy families, on the other hand,... Continue reading
The sleep piece in the March 2011 issue of Workplace Wisdom received so many comments, chuckles, and questions in response that some additional suggestions seemed appropriate. If you have trouble actually making it to bed... Continue reading
Senior executives usually work at having strong relationships with their team members -- but surprisingly often, they don’t focus as strongly on their relationship with their team as a whole. What’s even more curious is... Continue reading
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