A Thirst to Engage
Another flight, another aisle seat. We’re on time, the middle seat is empty, and I’m happily organizing myself for a week with my lovely client in Southern California, anticipating blue skies and pleasantly crisp mornings... Continue reading
Plowing Through: Five Steps to Recovering Your Equilibrium
I’m starting to calm down after experiencing a huge, frustrating waste of time caused by inadequate planning and coordination for infrastructure requirements, as well as a lack of insight into human behavior. Let me turn... Continue readingThree Ways That “No Problem” Is a Big Problem
Last week, my family decided to try dinner at a local place that had just evolved from a pizza joint to a restaurant. We'll have to wait and see how it survives -- in the... Continue readingListening for the Sound of Another’s Voice
Every listener makes assumptions, and the risk of misinterpretation is always present. As speakers, we expect that listeners understand not just the words we’re saying, but our intent -- where we’re coming from and what... Continue reading