Think about every boss you’ve had since you were a kid, including the parents of the kids you babysat, the owner of the greasy spoon where you waited tables, and the director of the camp... Continue reading
I recently surprised a COO by giving him very different advice about a business problem from what he had heard from others. Here’s the situation: Through the grapevine, a bunch of junior R&D folks expressed... Continue reading
I’m writing this post a few days before the historic presidential election of 2016. No matter who wins, an enormous number of people are going to feel horrified and upset. After all of the heated... Continue reading
“Nothing’s happening! Why isn’t anything happening?” Strategy, planning, and communication are all crucial parts of leadership and organizational life. But it’s execution that most people really notice, from the CEO to the most junior frontline... Continue reading
When leaders make decisions skillfully, everyone on the team wins. But when leaders are poor decision-makers, the team’s performance and culture suffer, and individual team members can lose confidence and become disengaged. Unfortunately, though, team... Continue reading
Smart, effective decision-making is one of the most important and complex parts of team or organizational leadership. Leaders make up their minds based on what they already believe and the way they operate; then they... Continue reading
Some managers who’ve risen through the ranks become overly controlling once they begin to exercise authority. They squelch subordinates’ ability to take risks, develop, and contribute, both individually and collectively. Here are two examples I’ve... Continue reading
Many of my clients have expressed confusion and frustration about the challenges of working with Millennials, including their tendency to expect everything to be easy and straightforward; their need to be “spoon fed” and treated... Continue reading
I just got a call from a senior leader: A community outreach staffer was causing his management team some consternation. When he was hired 18 months ago, he’d approached every job with zest, volunteered for... Continue reading
I just heard from a middle manager who vented about her senior leaders’ lack of response after she made them aware of certain problems. She wondered if there were better ways to explain challenging circumstances... Continue reading
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