I had a call with an up-and-coming middle manager who presented a complex situation and then asked a sincere question. A small cross-functional working group was trying to resolve some interdepartmental workflow and boundary issues.... Continue reading
I’m very lucky to experience much less disagreement or outright conflict on the job than most people. Although my clients’ views may differ from mine in many ways, it’s implicit in our relationship that we’re... Continue reading
One very practical way to move forward is to review past successes and expand on them. So I checked to see which Workplace Wisdom blog posts attracted the most attention in 2016 to learn which... Continue reading
When leaders make decisions skillfully, everyone on the team wins. But when leaders are poor decision-makers, the team’s performance and culture suffer, and individual team members can lose confidence and become disengaged. Unfortunately, though, team... Continue reading
We like to think we understand what’s going on. But sometimes we get things completely wrong. Take a look at this very short video about how, even with the best of intentions, our attempts to... Continue reading
As a professional, get-things-done type, I pictured my rebranding and website relaunch project like this: plan the project, hire and supervise providers, deal with occasional setbacks, and be generally pleased with the result four to... Continue reading
In the Harvard Business Review article “How Facebook Tries to Prevent Office Politics,” Jay Parikh, Facebook’s global head of engineering and infrastructure, advises against hiring “empire builders, self-servers, and whiners” -- even if they’re also... Continue reading
After working for a number of months with a vice president who’s had a successful career trajectory in a well-regarded firm, I realized that every few years I meet leaders who are noticeably anxious --... Continue reading
Disagreements and conflicts occur in every organization, no matter how high-functioning the team, how clear the mission, or how lovely the people. As we’ve seen in the last two posts, conflict-averse executives who don’t share... Continue reading
It’s not easy to share responsibility. Getting a given job or project done well depends on having both appropriate structural underpinnings and the right combination of people, with the right meshing of values, commitments, personal... Continue reading
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