Tag: behavior
How to Use Body Language to Be Effective in a Tough Work Situation
I picked up the phone the other morning and as soon as I heard my client speak, I realized that although she was calling at her regular time, she wasn’t using her “regular” voice. “How... Continue reading
How to Handle Colleagues Who Respond to the Leader and Ignore You
Have you ever worked with someone who seemed like a heat-seeking missile when it came to power, authority, and status? Whether they’re frontline service reps or senior vice presidents, these individuals turn toward their bosses... Continue reading
Don’t Get Upset When Your Boss Is Forgetful. Try These Approaches Instead
Leaders always have a lot on their minds, so perhaps they can be forgiven if they occasionally mistake a date or time, or don’t remember asking you to stop or start something. But a pattern... Continue reading
How to Work Safely with a Boss Who Doesn’t Do Follow-up
Early in my career, a senior leader in my firm was a master of “what-if,” “blue-sky” thinking. He would come up with an idea, assign it to whichever staffer happened to be around at the... Continue reading
How to Deal with a Colleague Who Threatens You
“I won’t oppose you now, but if anything goes wrong, I’ll go toe-to-toe with you.” My colleague was already standing practically toe-to-toe with me — and besides being much taller and stronger than I, he... Continue reading
How to Claim Your Authority When You Feel Like One of the Gang
We all know that a title isn’t enough to elicit respect from your subordinates, or even to develop confidence in yourself. If long-term employees and other leaders think of you as having grown up in... Continue reading
What to Do While You’re Waiting to Be Promoted
When some hotshot skyrockets through the ranks on the way to the C-Suite, other middle managers can feel slighted or overlooked. They worry that they’re not getting enough opportunity or recognition, and wonder why their... Continue reading
How to Survive Being Promoted Past Your Peers
A significant number of employees, supervisors, managers, and even vice presidents find themselves getting promoted and having to figure out how to detach from their old peers as well as how to fit in with... Continue reading