Workplace Wisdom

16 Apr 2019

This Is What Happens When a Leadership Team Falls Out of Alignment

Misaligned leadership eventually disrupts teams and their work, putting employees at cross purposes, log-jamming initiatives, and making people at all levels feel stalemated or overwhelmed with negotiating daily details. Even misaligned leaders themselves can feel disconcerted and annoyed. It’s obvious that when people have to fight their way through their jobs every day, they’re not likely to have any energy or headspace for new ideas or improvements. So why do so many organizations tolerate this situation? Is Your Leadership Misaligned? […]

09 Apr 2019

How to Work for a Boss Who Has Unrealistic Expectations

This article originally appeared on hbr.org. Whether your manager is a front-line supervisor or the CEO, every leader occasionally has unrealistic expectations. But some bosses are unrealistic most of the time. They don’t take into account the facts on the ground, or they habitually refer to their past experiences at other companies rather than to the people and events in the current organization, or perhaps they report to someone who’s even more aggressive or overly optimistic than they are. When you […]

19 Feb 2019
4 Things Your Leaders Should Know by Now

4 Things Your Leaders Should Know by Now

For some of my clients, I meet with midlevel directors and managers or frontline supervisors and team leaders to assess what their concerns are, and what support they need to be successful. Way more often than you’d think — or maybe not — the employees tell me about processes that don’t work, turf battles, and other kinds of customer and employee problems. And much, much too often, when I ask if their senior leaders are aware of these conflicts or […]

05 Feb 2019

Surprising Reasons To Switch From Video-Conference To The Phone

This article originally appeared on Forbes.com The conventional wisdom is that when team members can’t be in a single location, video-conferencing is the next best thing to the face-to-face meeting. Virtual meetings are downright necessities for creating relationships among geographically separated employees who need to function like an integrated team. After all, we want to see the person who’s speaking, and we interpret their body language, gestures and facial expressions as part of recognizing who’s who and to understand the […]

02 Jan 2019
What Would It Mean to Be an Activist at Work?

What Would It Mean to Be an Activist at Work?

Sometimes things happen at work that seem just plain wrong. Most of us stand by, hoping conditions will get better. But all too often, they don’t, and we continue waiting, meanwhile becoming more and more worried or disengaged. When we see something going wrong or not working well, it can be hard to know what to do. Is it appropriate to say something? And if so, who should we tell? You don’t need to suffer in silence. If your boss […]

31 Jul 2018

Why You Need to Be Able to Make Your Case to a Variety of Audiences

Very few decision-makers operate completely independently — even CEOs usually have to answer to a board. So unless you’re a sole owner, or a sole employee, you need to appeal to many different audiences to get support for your initiatives, as well as people’s participation or compliance. In fact, even if you — and perhaps your team — know exactly what you want to accomplish and why, you won’t get far without organizational buy-in. If you don’t deal with them […]

24 Jul 2018

Want to Be Successful? Make More Teams of Two

Unless you’re the sole decision-maker, you need employee support for your decisions. Even leaders must rely on networks and coalitions, along with informal ways to collaborate, coordinate, and share. Yet at the same time, at every level and in every kind of job, more and more people in the workplace are feeling detached, not cared about, or not recognized for who they really are. Everyone does better when they feel that they matter and that they’re noticed — and the […]

10 Jul 2018

Focus on Tasks, Not Emotions, to Save Money on Conflict

“Conflict costs businesses a ton of money,” management guru Steve Caldwell observed while interviewing me recently. Caldwell is a team leadership coach, the author of Manager Mojo: Be the Leader that Others Want to Follow, and the creator of the podcast Manager Mojo, where he highlights commonsense solutions to management and leadership issues. These lightly edited excerpts from our conversation create a through-line from the reasons for conflict to tips for reducing the disruption and expense that conflict causes. How […]

23 Jan 2018

How to Make a Small Tweak in Communication for a Surprisingly Big Change

When I interviewed a group of highly experienced technical employees at a client company last week, one of the things I asked them was what consistently made them nuts on the job. They told me about daily frustrations that ranged from software problems to the challenges of trying to do deep, creative thinking in the distracting open-office setup — all of which were straightforward, reasonable concerns. And then one observably upbeat and seemingly unflappable fellow shook his head a little, […]

24 Oct 2017

8 Ways to Prevent Participation and Innovation

Employees can be such a headache, especially the proactive ones! They’re always asking questions, wanting things to be either some new way or the way they used to be, or else they’re making suggestions and proposals — as if there was a better way than your way. How’s a senior person supposed to get any work done and have a decent day when the team always needs so much attention? But don’t worry, you can nip all that proactivity in […]

 

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