Tag: communication
How to Manage an Employee Who Cries Easily
This article originally appeared on hbr.org. Most managers feel uncomfortable when employees cry during business conversations. Many of us may recall a time we’ve cried at work, but for some people it’s not a rare... Continue reading
What to Do If Your Boss Doesn’t Like Someone You Manage
This article originally appeared on hbr.org. At a meeting, a low-level leader thought he was being helpful by pointing out why the CEO’s ideas couldn’t be implemented. The CEO did not find this endearing, and... Continue reading
How to Claim Your Authority When You Feel Like One of the Gang
We all know that a title isn’t enough to elicit respect from your subordinates, or even to develop confidence in yourself. If long-term employees and other leaders think of you as having grown up in... Continue reading
What to Do While You’re Waiting to Be Promoted
When some hotshot skyrockets through the ranks on the way to the C-Suite, other middle managers can feel slighted or overlooked. They worry that they’re not getting enough opportunity or recognition, and wonder why their... Continue reading
Why You Need to Be Skeptical of People Who Say They’re Strategic
Have you ever heard a colleague announce, “I’m a strategic thinker!” or defend their methods or process by claiming, “But I’m being strategic!”? Maybe I’m dealing with too small a sample of leaders at a... Continue reading
How to Make a Small Tweak in Communication for a Surprisingly Big Change
When I interviewed a group of highly experienced technical employees at a client company last week, one of the things I asked them was what consistently made them nuts on the job. They told me... Continue reading
Here Are the 3 Unexpected Things I Learned from Surviving a TEDx Talk
A couple of years ago, when a dear colleague emailed me to ask if I’d consider speaking at TEDxBaylorSchool, I was terrified. Not of speaking, per se, but of the combination of requirements that characterize... Continue reading
How to Stop Counterproductive Criticism and Coach Constructively
One of the most frequent concerns I encounter when I’m interviewing business people — regardless of whether they work on the frontlines or are members of boards of directors — is that they rarely hear... Continue reading