Tag: conflict management
Two Criteria That Make It Practical to Engage in Conflict
How can you decide when and how to get involved in a work conflict? Even if right is on your side, and you have a high enough level of hierarchical power, two assessments will help... Continue reading
4 Ways To Free Yourself From Conflict Even When You’re Horribly Stuck
This post originally appeared on Forbes. Sometimes you just can’t resolve a conflict completely, even if it’s a righteous one. Maybe your boss refuses to cough up the resources you need for your people. Or... Continue reading
Want Improvements? Help Your Boss Feel Safe Enough to Try the Better Way
It can be quite startling to recognize how often leaders and other people with authority and status behave ineffectively. Their difficulties can be interpersonal, as when a leader shows favoritism to specific individuals or groups... Continue reading
Is It Better to Resign or to Figure Out What Your Touchy Boss Needs?
After months of working together, Steve really thought he and his boss, Mitch, had come to an understanding: Mitch would focus on strategy and marketing while Steve would handle day-to-day operations and virtually all communication... Continue reading
Surprise! No Need to Stop Cursing Completely. But Try It This Way Instead
[Please note: Some examples of profanity are used in this piece.] Have you ever worked in a place where people swear a lot? Sometimes a senior leader has a habit of profanity, or it could... Continue reading
3 Hidden Risks and Assets We Bring to Every Conflict
We bring a lot of mental and emotional “stuff” to our conflicts—things that we do without thinking about them consciously. I’ve thought a lot about this “unattended baggage” since my wonderful chat with Richard Atherton,... Continue reading
Bad Structure Helped Kill Tyre Nichols. What’s It Doing in Your Organization?
I say this to clients all the time: Bad structures and bad systems break good people. And broken people break others. But while we may notice when a person behaves badly, we don’t always perceive... Continue reading
In Forbes: Do You Want Better Performance? Help People Strengthen Their Relationships
This post originally appeared on Forbes. So much of work can feel transactional, cold, even mind-numbing. But it doesn’t have to be that way. As Dr. Robert Waldinger, professor of psychiatry, director of the Harvard Study of... Continue reading