Last week I heard from several executives about colleagues trying to manipulate them to behave differently or make certain decisions favorable to the manipulators. I’m not sure if these instances were coincidental or if something... Continue reading
This post originally appeared on Forbes. Sometimes it feels like the workplace is where the most difficult people are. It’s hard to find lasting solutions to the feelings of stress and tension that come from... Continue reading
I’m often asked how it’s possible to collaborate—or even cooperate—with someone who’s belligerent, unpleasant, unfair, or inflexible. Sometimes people ask about a technique I share in my TEDx talk, “Why There’s So Much Conflict at... Continue reading
If interdepartmental disagreements are not part of your daily life, you can skip reading this piece. But I hear about these situations frequently, and two cases of this kind of dispute came my way just... Continue reading
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