Tag: conflict resolution
How to Work with a Leader Who’s Consistently Unclear
No matter how high up you are in your organization, it’s frustrating when your boss thinks they’re being perfectly clear about plans, goals, and premises, but you know there are details they’re unaware of, concerns... Continue reading
In Forbes: How to Make Sure You’re Leading When You’re a People-Pleaser
This article originally appeared on Forbes.com. Good leaders tend to be skilled at satisfying their customers and supporting their colleagues. But if these positive approaches are taken too far they can backfire, and strong leaders can... Continue reading
In HBR: How to Work for a Boss Who Has Unrealistic Expectations
This article originally appeared on hbr.org. Whether your manager is a front-line supervisor or the CEO, every leader occasionally has unrealistic expectations. But some bosses are unrealistic most of the time. They don’t take into account... Continue reading
How to Take the Decisive Action You Need When Managers Ignore Norms
Don’t you get frustrated when you’ve told an employee a hundred times what you need them to do, or how they’re supposed to behave, yet it makes no difference? Or even worse, when the person... Continue reading
What Would It Mean to Be an Activist at Work?
Sometimes things happen at work that seem just plain wrong. Most of us stand by, hoping conditions will get better. But all too often, they don’t, and we continue waiting, meanwhile becoming more and more... Continue reading
How to Raise a Problem and Not Hurt Work Relationships
Maybe you’ve heard this saying: “The world is divided into people who know they are right.” That’s the entire saying — and you can see why! Whether it’s a kneejerk reaction, or a data-gathering process... Continue reading
How to Focus on Tasks, Not Emotions, to Save Money on Conflict
“Conflict costs businesses a ton of money,” management guru Steve Caldwell observed while interviewing me recently. Caldwell is a team leadership coach, the author of Manager Mojo: Be the Leader that Others Want to Follow,... Continue reading
Please Don’t Do It That Way: How Not to Help
“This doesn’t make sense to me!” Halfway down the train car, a woman’s voice was rising. She was assisting one of her two daughters with homework, and her aggravated tone caught my attention. “This doesn’t... Continue reading