Tag: conflict
Surprise! No Need to Stop Cursing Completely. But Try It This Way Instead
[Please note: Some examples of profanity are used in this piece.] Have you ever worked in a place where people swear a lot? Sometimes a senior leader has a habit of profanity, or it could... Continue reading
3 Hidden Risks and Assets We Bring to Every Conflict
We bring a lot of mental and emotional “stuff” to our conflicts—things that we do without thinking about them consciously. I’ve thought a lot about this “unattended baggage” since my wonderful chat with Richard Atherton,... Continue reading
What to Know When Another Department’s Limits Influence Your Success
In today’s complex work environments, we’re often dependent on some other department or colleague—either upstream or downstream—to generate the results we’re held responsible for. And yet numerous clients complain to me that their work gets... Continue reading
Afraid You’re Being Manipulated? Advice on What to Watch for and Try
Last week I heard from several executives about colleagues trying to manipulate them to behave differently or make certain decisions favorable to the manipulators. I’m not sure if these instances were coincidental or if something... Continue reading
Powerful Approaches to Help You Work With Difficult People Who Frustrate You
This post originally appeared on Forbes. Sometimes it feels like the workplace is where the most difficult people are. It’s hard to find lasting solutions to the feelings of stress and tension that come from... Continue reading
Use This Strange But Effective Technique to Work with a Difficult Person
I’m often asked how it’s possible to collaborate—or even cooperate—with someone who’s belligerent, unpleasant, unfair, or inflexible. Sometimes people ask about a technique I share in my TEDx talk, “Why There’s So Much Conflict at... Continue reading
How to Encourage Leaders to Appreciate Important Information They Need to Know
I often get hired when an organization’s leaders feel stuck. They’re frustrated because they’ve been trying to create change or make progress on a crucial initiative, but the change isn’t happening or the progress is... Continue reading
How to Handle and Adapt to Conflicting Opinions Successfully
We all bring different skills, strengths, and beliefs to whatever we do. Often we can learn more and find greater opportunity in our disagreements, discovering new ways to solve problems, strengthen proposals, and handle tough... Continue reading