Tag: emotional intelligence
4 Practical Ways to Share Difficult Information at Work
Some time ago, I had a wonderful conversation with Alicia Butler Pierre, the engaging host of the podcast Business Infrastructure, about how to deliver difficult news at work, and in particular, some of the hardships... Continue reading
Here Is a New Way to Stop Saying “But”
A dear client and I were having a call the other day, discussing some development that one of his subordinates needed. “I’m going to tell her that this is good,” he said, “but I need... Continue reading
How to Generate Your Own Advice When You Don’t Have Anyone Else’s
When I ran into a local café to pick up some lunch, I saw a young woman who used to work there. She was visiting old colleagues after her first month as a first-year college... Continue reading
In Forbes: How To Work Effectively With A Worrier—Even If It’s You
This article originally appeared on Forbes. Between political upheaval, stock market gyrations and general office politics, there’s plenty for any professional to be concerned about these days. As a business person, it’s part of your... Continue reading
Everyone’s Unique. If You Want Results, Treat Them That Way
“How do you actually work with the people you coach?” asked a senior human resources officer and prospective client. I explained a variety of scenarios based on my current roster of clients. “Everyone is different,”... Continue reading
How to Help Yourself If You’re Feeling Stuck At Work
This article originally appeared on Forbes. When I interview executives for corporate change management or improvement projects, they often talk about the feeling that they’re not making or seeing enough progress. Indeed, according to Gallop’s 2017... Continue reading
In The Muse: What to Do When Your Direct Report Starts Crying (Besides Panic)
There’s more and more media coverage and management literature today about the importance of authenticity at work. There’s a book and an accompanying TEDx talk called “Bring Your Whole Self to Work” by a fellow... Continue reading
In Forbes: How To Improve Employee Engagement In The Digital Era
This article originally appeared on Forbes.com. Despite all the research showing that employee engagement leads to improved business results, only 16% of employees experience the necessary conditions for engagement, such as “a clear sense of purpose, a commonly... Continue reading