Workplace Wisdom

04 Jun 2019

How To Improve Employee Engagement In The Digital Era

This article originally appeared on Forbes.com. Despite all the research showing that employee engagement leads to improved business results, only 16% of employees experience the necessary conditions for engagement, such as “a clear sense of purpose, a commonly held notion of what’s valuable or important, feelings of psychological safety, and confidence about the future,” according to Marcus Buckingham and Ashley Goodall in Harvard Business Review. Of course, better business results aren’t the only reason companies should focus on employee engagement. As Kevin Kruse points out in […]

02 Apr 2019

How To Rise To The Occasion After Negative Feedback

This article originally appeared on Forbes.com. It’s hard to take criticism well. When we’re receiving negative feedback, it’s common to flash back to past experiences of being found wanting from times as early as childhood. And some experts say our reaction to being criticized is related to the feelings of being physically assaulted. Unfortunately, it’s hard to implement even the most well-meaning feedback if we can’t bear to hear it, or try to push it away and deny its merits. To do a […]

12 Mar 2019

How To Recover From Stressful Workplace Problems In 5 Simple Steps

This article originally appeared on Forbes.com Whether you’ve been part of an uncomfortable conflict, gotten turned down by an important customer, or had to deliver bad news to your team, upsetting things happen at work almost every day. To be effective, you need to identify what you can control in the situation rather than ruminating over your reactions to the problem. These five tips will help you keep everything in proportion and get back to whatever else you need to do. Assess your […]

19 Feb 2019
4 Things Your Leaders Should Know by Now

4 Things Your Leaders Should Know by Now

For some of my clients, I meet with midlevel directors and managers or frontline supervisors and team leaders to assess what their concerns are, and what support they need to be successful. Way more often than you’d think — or maybe not — the employees tell me about processes that don’t work, turf battles, and other kinds of customer and employee problems. And much, much too often, when I ask if their senior leaders are aware of these conflicts or […]

05 Feb 2019

Surprising Reasons To Switch From Video-Conference To The Phone

This article originally appeared on Forbes.com The conventional wisdom is that when team members can’t be in a single location, video-conferencing is the next best thing to the face-to-face meeting. Virtual meetings are downright necessities for creating relationships among geographically separated employees who need to function like an integrated team. After all, we want to see the person who’s speaking, and we interpret their body language, gestures and facial expressions as part of recognizing who’s who and to understand the […]

29 Jan 2019

Yes, You Need to Address the Problem of Employees’ Mental Health

If you work with at least five people, there is a high likelihood that one of them is suffering from some form of mental illness, according to data from the National Institute of Mental Health (NIMH). And yet we usually treat mental illness like a secret personal issue, the way people used to whisper about cancer or divorce. But this is a business issue. As a reader from Guatemala wrote to me, “Nobody is planning on this, but we get […]

15 Jan 2019
Why You Need to Stop Relying on Your Strengths

Why You Need to Stop Relying on Your Strengths

The other day, I gave a leader feedback about how to develop one of his team members, prepared for a coaching session with a different executive, and sat in on a leadership team meeting with a third. These three interactions, with three very different people, sounded a recurring theme: When we rely too much on our historical strengths and patterns, we sometimes avoid the new work we need to do and wind up impeding our continuing success. Even good, solid […]

08 Jan 2019
What to Do If You Think Your Boss Is Shutting You Out

What to Do If You Think Your Boss Is Shutting You Out

This article originally appeared on hbr.org. In an ideal world, your boss would support you and your career goals, open up opportunities, and pave the way for you to be successful at your company. But the world isn’t ideal and even managers who once seemed quite supportive can make a sudden shift. For example, the boss of a technical director I worked with seemed to lose confidence in her and would effectively embargo her comments, not sharing them with other […]

13 Nov 2018

Why You Need to Stop Referring to Women at Work as “Lovely”

Thanks to the #MeToo movement, we all know not to tell colleagues that they look “hot.” But language that isn’t overtly sexual can also cause problems. Even a seemingly innocuous word like “lovely” can be used in a gendered way that has surprisingly bad outcomes for productivity and effectiveness. Here’s a real-life illustration of why avoiding “lovely” matters, and some suggestions for what to say instead. The Lowdown on “Loveliness” At a leadership conference I attended recently, I bristled a […]

06 Nov 2018

How to Raise a Problem and Not Hurt Work Relationships

Maybe you’ve heard this saying: “The world is divided into people who know they are right.” That’s the entire saying — and you can see why! Whether it’s a kneejerk reaction, or a data-gathering process that’s heavily subject to confirmation bias, most of us have a hard time questioning our belief that what we assume happened must be what actually happened. So when something goes wrong in the workplace, how can you avoid confronting the other person as if it’s […]

 

Subscribe To Workplace Wisdom

 

Liz Kislik Associates LLC will use the information you provide to send you content, updates, and marketing via email. You can find full details about our privacy practices here. By clicking below, you agree that we may process your information in accordance with these terms.