Let’s say, you’ve been working hard, minding your own business, and suddenly you learn that you’re going to have a new boss. Maybe your old boss is leaving, or perhaps you’ve been reorganized. Whatever the... Continue reading
Leaders always have a lot on their minds, so perhaps they can be forgiven if they occasionally mistake a date or time, or don’t remember asking you to stop or start something. But a pattern... Continue reading
This article originally appeared on hbr.org. Most managers feel uncomfortable when employees cry during business conversations. Many of us may recall a time we’ve cried at work, but for some people it’s not a rare... Continue reading
This article originally appeared on hbr.org. At a meeting, a low-level leader thought he was being helpful by pointing out why the CEO’s ideas couldn’t be implemented. The CEO did not find this endearing, and... Continue reading
We all know that a title isn’t enough to elicit respect from your subordinates, or even to develop confidence in yourself. If long-term employees and other leaders think of you as having grown up in... Continue reading
Have you ever heard a colleague announce, “I’m a strategic thinker!” or defend their methods or process by claiming, “But I’m being strategic!”? Maybe I’m dealing with too small a sample of leaders at a... Continue reading
Some leaders believe they can size up employees and their work styles — even people who don’t report to them — based on how the employees look or seem. These leaders make assumptions along the... Continue reading
Clients often ask me how to deal with tricky interpersonal relationships in the workplace. Two of the most challenging situations occur when a leader hires a friend or even the friend of a friend, or... Continue reading
Are you doing thoughtful exit interviews with all levels of departing employees? The exit interview is one of few concrete opportunities to learn what makes someone comfortable to work in your organization — or not... Continue reading
Most people like Thanksgiving for its relative lack of commercialism and its inclusivity. It’s all about food, friends, and family — an opportunity to be together in some semblance of comfort and caring. In many... Continue reading
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