Many successful people assume that the way they behave is a substantial part of what helped them get to where they are. Whether or not that’s true, as leaders, we may neglect to take into... Continue reading
This article originally appeared on hbr.org. We’ve heard for decades that we should only hire A players, and should even try to cut non-A players from our teams. But not only do the criteria for being... Continue reading
When a new leader comes into your organization, many aspects of the relationship are effectively outside your control. You may have little-to-no input into specifying job requirements, screening for style or experience, or figuring out... Continue reading
This article originally appeared on hbr.org. Sometimes it happens that a candidate who had the right credentials, seemed to fly through the interview process, and had lovely references turns out to be an unexpected problem... Continue reading
This article originally appeared on Entrepreneur.com. One of the most important jobs of leaders is to tell people what’s going on, even when the news is bad. Leaders must be able to address everything from... Continue reading
“Am I feeling too much empathy for my staff’s problems?” a client asked me the other day. Coincidentally, another client had asked a similar question just a day earlier. Both clients worried that they were... Continue reading
This article originally appeared on hbr.org. From time to time, every leader has to deliver news that is hard for employees to hear. Even when businesses are doing well, organizational and structural change is to be... Continue reading
Have you ever worked with someone who seemed like a heat-seeking missile when it came to power, authority, and status? Whether they’re frontline service reps or senior vice presidents, these individuals turn toward their bosses... Continue reading
This article originally appeared on Entrepreneur.com. Many articles and books have been written about succession planning and how important it is for company longevity and shareholder protection. But most of the advice focuses on the selection of and transition between... Continue reading
Very few decision-makers operate completely independently — even CEOs usually have to answer to a board. So unless you’re a sole owner, or a sole employee, you need to appeal to many different audiences to... Continue reading
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