Tag: leadership
What Are the Best Ways Leaders Make Up Their Minds?
Smart, effective decision-making is one of the most important and complex parts of team or organizational leadership. Leaders make up their minds based on what they already believe and the way they operate; then they... Continue reading
Here’s How to Work with Micromanagers to Help Them Get Better Results
Some managers who’ve risen through the ranks become overly controlling once they begin to exercise authority. They squelch subordinates’ ability to take risks, develop, and contribute, both individually and collectively. Here are two examples I’ve... Continue reading
7 Surprisingly Simple Secrets to Managing Millennials
Many of my clients have expressed confusion and frustration about the challenges of working with Millennials, including their tendency to expect everything to be easy and straightforward; their need to be “spoon fed” and treated... Continue reading
When You Have to Deal with the Painful Responsibility of Staff Failure
I just got a call from a senior leader: A community outreach staffer was causing his management team some consternation. When he was hired 18 months ago, he’d approached every job with zest, volunteered for... Continue reading
How to Improve Customer Loyalty by Supporting Your Frontline
“It’s not my fault!” the assistant practically wailed. “She never gave me the paperwork!” The poor woman was almost begging me not to be angry at her, and to put the blame in its rightful... Continue reading
Some Direct Advice on How to Make an Effective Case to Senior Leaders
I just heard from a middle manager who vented about her senior leaders’ lack of response after she made them aware of certain problems. She wondered if there were better ways to explain challenging circumstances... Continue reading
Why You Need to Communicate Decisions Clearly and How You Can
In business, as in politics, I’ve watched many decision-makers accept simplistic solutions, seduced by promises that, based on either evidence or logic, aren't at all likely to turn out nearly as well as they sound.... Continue reading
How to End Meeting Madness and Get Better Results
Some of my clients go crazy with meetings. They schedule them back to back, invite a cast of thousands, start late and in disarray, drag on unproductively, and end late without closure. Suddenly, everyone is... Continue reading