In any organization -- and it only takes two people to make an organization -- you’ll be exposed to bad behavior from time to time. This is true in all kinds of settings: at school,... Continue reading
For the past six weeks I’ve been writing about why employees need to be able to give their bosses feedback — and what both managers and organizations lose when they discourage that feedback. Now it’s... Continue reading
If you manage others, you may find it hard to believe that your subordinates aren’t comfortable engaging with you about the work and the workplace. But don’t assume it’s because they’re apathetic or weak. Leading... Continue reading
How do you get someone to hear you when it’s not their tendency to listen? If you want to speak candidly with management, give yourself the best chance of having an impact by choosing timing... Continue reading
We’ve all been there: We’ve worked for managers who don’t listen or don’t understand, who are unfailingly critical, ignorant, or worse. So where can you begin if you’re trying to make a case for yourself,... Continue reading
No matter how much I read (and write) about employee engagement and good management practices, it still amazes me how seldom employees share effective critical feedback with their management. This is not the usual whining,... Continue reading
A few weeks ago, I met someone whose company goes on “advance” instead of “retreat” when they want to spend time engaging deeply together and thinking about what comes next. Their intention is less about... Continue reading
I have a four-year-old friend: a rather strong-willed, loving, and declarative little girl. The summer camp she attends is also quite declarative -- about what constitutes correct behavior, and how the children should handle any... Continue reading
As a manager, you might not know that you have a bully reporting to you. Depending on a bully’s style, you may never observe an inappropriate interaction yourself. In these difficult times, employees often stay... Continue reading
Can a work group resolve a bully problem without the intervention or support of senior management? Several readers raised this question with the concern that it can be inconvenient, impractical, or downright useless to try... Continue reading
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